HappyTiger Casino Privacy Policy

At Happy Tiger, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access and use our website at happytiger.co.uk. We are operated by Happytiger ApS, part of the CEGO Group, and we are licensed by the UK Gambling Commission (licence number 57641). By using our services — whether you're exploring Happy Tiger slots, playing bingo, or managing your account — you agree to the practices described in this document. If you have any questions, our HappyTiger support team is available via live chat, phone, or email at support@happytiger.co.uk.

Who We Are

We are Happytiger ApS, the operator of HappyTiger Casino at happytiger.co.uk. Our services are available exclusively to residents of Great Britain (England, Scotland, and Wales). We do not accept registrations or process data from users in any other jurisdiction. As a regulated UK operator, we comply fully with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

When you register and use our Happy Tiger casino platform, we may collect the following categories of personal data:

Information You Provide Directly

Full name, date of birth, and contact details
Residential address and proof of identity documents
Email address and telephone number
Payment information, including details for Visa Debit, MasterCard Debit, PayPal, Apple Pay, and Instant Bank Transfer
Username and account credentials for your HappyTiger login
Communications you send us via live chat or email

Information We Collect Automatically

IP address, browser type, and device information
Pages visited, time spent on site, and clickstream data
Gaming activity, including Happy Tiger slots sessions, bingo play, and jackpot game participation
Deposit and withdrawal history, including any transactions subject to our minimum deposit of £20
App usage data if you access our services via the Happy Tiger bingo app

How We Use Your Information

At HappyTiger, we use the data we collect for a range of purposes necessary to provide and improve our services:

To create and manage your Happy Tiger login account and verify your identity
To process deposits and withdrawals and prevent fraudulent transactions
To fulfil our legal obligations as a UK Gambling Commission licensee, including responsible gambling checks
To administer bonuses and promotions, including the Happy Tiger casino bonuses such as our 100% welcome offer up to £100 and any Happy Tiger free spins campaigns
To send you service communications, promotional messages, and updates — where you have given consent
To monitor and improve gaming performance, including Happy Tiger bingo online features and slot offerings
To respond to your enquiries submitted through our happytiger live chat or by phone
To conduct fraud prevention, security analysis, and regulatory reporting

Legal Basis for Processing

We process your personal data under the following lawful bases as defined by UK GDPR:

Contract performance — to provide our casino and bingo services to you
Legal obligation — to comply with our UKGC licence requirements, including anti-money laundering and safer gambling regulations
Legitimate interests — to improve our platform, prevent fraud, and maintain security
Consent — where you have opted in to receive marketing communications from HappyTiger

Sharing Your Data

We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary:

Payment service providers processing your Happy Tiger bingo withdrawal or deposit transactions
Identity verification and KYC service providers
The UK Gambling Commission and other regulatory authorities
Other brands within the CEGO Group — including spinking.co.uk — as our welcome bonus applies across Happytiger ApS sister sites
IT infrastructure and analytics service providers operating under data processing agreements
Law enforcement or government bodies where required by law

Data Retention

We retain your personal data for as long as your account is active and for a minimum period of five years following account closure, in accordance with our obligations under UK anti-money laundering legislation. Transaction records may be held for longer where legally required. Once retention periods expire, we securely delete or anonymise your data.

Your Rights

As a UK resident using our Happy Tiger casino services, you have the following rights under UK GDPR:

Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you may ask us to correct inaccurate or incomplete data
Right to erasure — in certain circumstances, you may request that we delete your data
Right to restrict processing — you may ask us to limit how we use your data
Right to data portability — you may request your data in a structured, machine-readable format
Right to object — you may object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — where we rely on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@happytiger.co.uk. We will respond to all verified requests within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

Cookies and Tracking Technologies

Our HappyTiger platform uses cookies and similar technologies to enhance your experience, remember your Happy Tiger bingo app login preferences, and analyse usage patterns. These include essential cookies required for site functionality, analytics cookies, and — where consented — marketing cookies. You can manage your cookie preferences through our cookie consent banner when you first visit the site.

Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using industry-standard SSL technology. Our internal access controls ensure that only authorised personnel can access your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify you via email or a prominent notice on the Happy Tiger website. We encourage you to review this page periodically. Continued use of our services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about how we handle your data at HappyTiger, please reach out to our team. You can contact us via our happytiger live chat (Monday to Friday, 10:00–20:00; Saturday to Sunday, 14:00–20:00), by phone during the same hours, or by emailing us at support@happytiger.co.uk. We are committed to resolving any privacy concerns promptly and transparently.

Content updated: July 23, 2026